Understanding

According to the Global CIO Survey 2008, performed by Capgemini Consulting, two ways in which “top innovator” organisations differ from others are:

  1. The business leadership team thoroughly understands IT
  2. Effective relationships between IT and the business.

The need for partnership between business and IT rises as IT services play an increasingly larger strategic importance to the company's profile. It is no longer enough for IT staff to understand the business they support (a common demand). A true dialogue is necessary.

Decision-makers must always be able to link services and costs in the IT area to business-related plans and activities – and this is exactly what IT Business Intelligence does.

Download the Capgemini Global CIO Survey 2008 highlights at their web site - search for "cio survey".

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