SMT Data offers a long-needed overview for Windows, Unix, Linux and VMware installations. With SMT/Server Capacity there is now support for IT Service Delivery (or IT Service Design), as well as for IT Business Intelligence, on open systems – independent of the sourcing situation.

SMT/Server Capacity collects statistical data regarding server operations (created by the servers themselves). The data is sorted and evaluated using SMT Data’s vast experience to focus on the most relevant. The selected data is then aggregated into a statistically valid and meaningful history. This way the amount of data is reduced to a level where an installation is able to keep several years of historic data for trend analysis - at a low cost.

The collected data is stored in a data warehouse, which can be equipped with additional dimensions of information supplied by the organisation. This means that information regarding IT service and resource consumption may be stored and retrieved according to non-technical qualifiers – i.e. by business area, organisational unit etc. SMT Data’s standards and recommendations will transform the installation’s technical data into clear information with a high value also at the tactical and strategic levels.

SMT/Server Capacity has several ways of creating meaningful reports, including a genuine BI interface. Drill-down from the sublime overview down to focus on the most detailed level is possible through a few mouse-clicks.

SMT/Server Capacity is the unique source for open systems information and decision support in

• Capacity Management
• Performance Management
• Demand Management
• Service Level Management
• IT Financial Management

and together with the other SMT solutions it creates a basis for IT Business Intelligence.